Ali
Technical support
App not loading? Mic not picking up your voice? Sign-in trouble, error messages, anything that looks like a bug — Ali’s your person.
Talk to a person
Direct lines to the team
Two of us run support. Pick whoever fits — there’s no wrong door.
Abdalla
Everything else
Account questions, billing, course content, feedback on lessons, partnership ideas — anything that isn’t a technical bug. Abdalla loves hearing from you.
FAQ
Common questions
What is Flowent?
Flowent is an AI-powered language learning platform that lets you practice speaking with a real-time AI tutor. It supports scenario-based roleplay, free conversation practice, vocabulary tracking, and progress analytics.
How does voice practice work?
External AI services process your voice during speaking practice. Lesson recordings may be saved to provide feedback. Transcripts and reports may remain in your session record, which your teacher can review if you use Flowent through a class.
Is my data safe?
We use account access controls and encrypted connections. External providers process information needed to run Flowent, including speaking practice. Some lesson audio may be saved for feedback. See our Privacy Policy for details and your choices.
Which languages are supported?
Available speaking languages depend on the course and current rollout. English and German are in use today; contact us about a specific class or language before enrolling.
I'm an instructor. How do I set up a class?
Instructors can create courses, assign lessons and scenarios, and track student progress through the teacher dashboard. Contact us at contact@getflowent.com to get started with an instructor account.
How do I delete my account?
Email contact@getflowent.com to request account closure or deletion of your data. We will review your request under applicable data protection law and explain any records we need to keep.
Didn’t see your question? Ask us directly.
For institutions
Bringing Flowent to your school or company?
Book a free pilot demo. We’ll walk through the platform, pricing, and what setup looks like for your program.